FAQs
DESIGN QUESTIONS
We use a variety of hardwoods and exotic woods along with secondary wood for painting. Our typical material consists of walnut, mahogany, white oak, quarter sawn oak, maple, ash, cherry, and tulip poplar. We also use a variety of exotic and domestic veneer.
We generally use lacquer based clear and colored coating. Some of our antique reproductions use shellac, wax, and paraffin oil along with buffing compounds.
Yes, we offer free design consultations for phone calls (up to an hour) or email based questions along with sketches and finish samples etc.
Yes! While we do create custom designs, we also often work from designs provided by our clients and their designers. Please contact us if you would like to discuss a particular design.
Yes! Treen Studios is happy to work directly with designers.
We are typically happy to take on any wood project that comes our way. If you have any concerns about a unique design, please contact us so we can discuss it with you.
The time it takes to design and draft pieces can vary largely depending on their complexity. A dining table can take just a few hours to lay out, while a large case piece could require much longer planning. If you have a question about a specific design, please contact us!
Everything we make a Treen Studios is carefully handcrafted to ensure premium work with custom elements. Because of this, our process takes longer than if you order a piece of furniture from a big box store. Each piece is unique, and we treat it as so. With every client, we communicate the proposed timeline and frequently provide updates. If you desire a custom piece by a certain deadline, please let us know during your initial consultation so we can plan accordingly. We will happily do what we can to help.
Depending on where you are located, we offer pickups and deliveries. We know that your custom piece is a big investment, so we will do everything we can to ensure it arrives to you safely and unharmed.
If you are interested in working with us to receive a custom furniture piece, we will first begin with an initial consultation to get to know one another better and to discuss the desired item and style of the piece. Once that’s complete, we will begin drafting a full design. When the draft is complete or if you already have had a design created, we will discuss the design with you and finalize any edits or stylistic changes. As the design is completed, we will discuss the timeline and then get to work! We will provide you with updates throughout the process and discuss how you will receive your item as it get closer to being finished. Before you know it, it will be yours to enjoy!
Since we are a small business, you will receive personal attention from our master craftsmen. Owner, Ryan Bishop and his small team of professional wood workers will be the ones working on your custom design and furnishing. Treen studios is proud to offer exclusive service that is often neglected by larger furniture retailers.
Absolutely! We won’t move forward with creating your custom piece until you love the design just as much as we do! We are in the business of crafting beautiful furnishings that are perfect for each of our clients, so your opinion is highly considered and valued.
WORK PROCESS QUESTIONS
GENERAL QUESTIONS
Exceptionally Crafted Furnishings Warranty Limited 5 year Treen & Company LLC furniture warranty does not cover expansion, contraction, or effects of extreme high/low humidity. Wooden furniture will have one or more of the following characteristics, which are not considered quality defects but enhancements of natural products: variations in grain, texture or color, small knots, , and/or pitch pockets. Our warranty does not cover darkening or lightening of wood or finish, which occurs naturally over time. All of our custom pieces go through rigorous inspection from start to finish to ensure a long lasting beautiful custom piece made to endure everyday life. Our warranty will cover workmanship flaws, joinery failure, finish failure such as peeling or cracking, or any issue wherein the product was flawed from the manufacturing process. Altering or misuse will void the limited warranty.
Treen and Company LLC will, at its option, repair or replace any defective merchandise within the terms of the warranty described above. Treen and Company ® reserves all rights of withholding furniture pieces/ cabinetry until final balance is paid. All balances are due at the time of completion. Custom work deposits are non-refundable after 5 business days. Custom work will be produced to the specifications given to Treen and Company and changes are not possible without a quote revision.
We do not typically offer custom upholstery. However if you strongly desire upholstered furniture, we may make an exception. Please contact us for more details.
Due to the nature of our work, our prices vary significantly. Everything we make a Treen Studios is carefully handcrafted to ensure premium work with custom elements. Each piece is unique, and we treat it as so. Once we gather enough information about your desired furnishing during our initial consultation such as material and size, we should be able to provide you with a price estimate,
All new pieces of furniture should be relatively maintenance free. We do ask to not use any wax based cleaning or polishing spray or pastes as this will create a cloudy, greasy film that could be difficult to remove. We recommend a water based natural spray such as Good For Wood by Method brands. It is sold at most Publix and Target stores. Coasters and placemats should always be used when setting cold or hot items on furniture surfaces and a microfiber towel can be used for dusting without worries about scratching.
We are located in the United States and have clients all across the country! No matter where you are located, we are happy to work with you.
We currently only take checks or wire transfers for deposits and balances. We do not process credit cards. Our initial deposit if 50% of the total project cost. After the deposit is paid that secures an approximate lead time. Material, hardware, etc. are then ordered and ready for production. CAD drawings and finish samples are produced before production begins.
Scheduling a consultation is simple! Contact us on our website here, and we will follow up with you shortly to schedule a time to meet.
We are happy to answer any question that you may have! You can contact us through our website here.